Reception assigns.
Select rooms, work type, guest count and priority. Track progress and send instructions to housekeepers.
HEM Housekeeping
Reception and housekeeping.
One shared system.
A web workspace for reception and management. Tasks on a phone for housekeepers. From assigning a clean to checking the finished room.
See how it works
Everyone sees
what they need.
Housekeepers work.
Follow the task list and record work, notes and minibar items. Add photos or video when the hotel requires them.
Management oversees.
Manage access, rooms and work rules. Plan shifts and review the history of completed cleans.
Designed around
a real operation.
HEM connects reception, housekeepers and hotel management. Housekeeping is the first completed system in HEM, Hotel Easy Manager.
A similar challenge at your hotel may need a different solution. We start with how your operation actually works.
Housekeepers have their work
right on their phone.
The iOS app is a companion to the web system for housekeepers. Reception and management use the web interface. The hotel provides access.
The iPhone app requires iOS 17 or later.
Open web sign-inFacing a similar challenge?
Let’s understand what your hotel needs and whether our experience with HEM can help.
ContactAre you a housekeeper? Ask your hotel for access.